Delete your account & data
Effective July 18, 2026
You can delete your Karst Inspection account and its data at any time.
The easiest way — in the app Open Karst Inspection → Account → Delete account & data. This deletes your account and erases the app's data on that device immediately.
Request it here instead If you've uninstalled the app or would rather request deletion directly, fill out the form below (or email us at support@karstinspection.com from the address on your account). We'll verify the request and complete it within 30 days.
What gets deleted
- Your account and login identity.
- Your subscription entitlement record on our side.
- The app's data stored on the device where you run the in-app deletion (database, photos, voice notes, and reports).
What we can't delete for you
- Your own backups. Because Karst keeps your inspection content on your device, not on our servers, any backups you exported to your own storage stay with you — please manage those yourself.
- Your app-store subscription. Deleting your account does not cancel billing. To stop future charges, also cancel the subscription in your Google Play (or App Store) account settings.
A note on your privacy Karst Inspection stores your inspection work — photos, locations, notes, and reports — only on your device. We never receive or store that content, so there's nothing about your inspections for us to hold or delete on a server. The only information tied to your account on our side is your login email, your subscription status, and anonymous app diagnostics.
Questions? support@karstinspection.com